code 003E1AA3

[Josue038]

Hello, I have an HP laser jet pro MFP 4101fdwe printer, when I turn it on the screen turns blue with a shutdown icon and a code
003E1AA3 From then on I can't use the screen or anything, has anyone had this happen and solved it?

[Raj_05]

Hi @Josue038,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code "003E1AA3" on your HP LaserJet Pro MFP 4101fdwe indicates a firmware issue. Here are some steps you can try to resolve this.

Power Cycle the Printer:

• Turn off the printer.
• Unplug the power cord from the printer and the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the wall outlet and the printer.
• Turn the printer back on.

Update the Firmware:

• If the printer starts up correctly after a power cycle, check for any available firmware updates. You can usually find these on the HP support website.
• Download and install the latest firmware for your printer model.

Reset the Printer:

• Sometimes performing a factory reset can help resolve firmware issues. Check your printer's user manual for instructions on how to perform a reset.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Josue038]

What happens is that the printer has a blue screen with the code 003E1AA3 and it doesn't let me do anything, I can't access the printer from its screen and therefore I can't connect it to the computer, what can I do?

[Raj_05]

Hi @Josue038,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support