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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- control panel screen has bad image

Create an account on the HP Community to personalize your profile and ask a question
02-06-2019 11:46 AM
i have a HP Officejet Pro printer. The control panel screen is defective and is almist impossible to read. Can it be replaced and how much would it cost?
02-08-2019 03:29 PM
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the printer.
This look's like a hardware failure.
In this case, I'd request you to speak to the support team for further assistance. 🙂
1) Click on this link - http://www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
Fill the web-form and proceed further.
Feel free to reach out if need any other assistance.
Thanks,
Barachiel
I am an HP Employee