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HP Recommended
Envy photo 6234
Microsoft Windows 10 (32-bit)

I am trying to set a custom paper size for the above printer. Size being 89mm x 127mm.  I cannot get it to print a custom size piece. Can anybody help please?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Diane1967 

 

Interesting.

I have no idea whether the printer actually prints other than the sizes in the Specs.

I'd guess not.

 

I checked two more sources:

Internal check

Media Sizes Custom (imperial)3.85 x 8.5 to 5 x 12.2 in
Media Sizes Custom (metric)97.79 x 215 to 127 x 355 mm

 

Datasheet - HP ENVY Photo 6230 All-in-OnePrinter 

(same series)

Media size

Custom (metric): 97.79 x 215 to 127 x 355 mm

Supported (metric): A4; A5; B5; DL; C6; A6

 

The advertisement on which you were depending or the specifications and datasheet are wrong.

I would guess the advertising is in error.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Resolved / Answered, Click "Accept as Solution" .

 

 



 

 

 

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Diane1967 

 

Sorry, no - printer can't do this.

The paper size 89mm is not within the range of supported custom sizes.

 

Product Specifications for the HP ENVY Photo 6234 All-in-One Printer (K7S21B)

Paper Handling

Media sizes supported (metric)
A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)
Letter, Legal, 4 x 5 in, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)
97.79 x 215 to 127 x 355 mm
Media sizes, custom (U.S. standard)
3.85 x 8.5 to 5 x 14 in
Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled
Media weight supported (metric)
Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²
Media weight supported (U.S. standard)
19 to 23 lb
Borderless printing
Yes (up to 8.5 x 11 in, 216 x 297 mm)

 

 

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HP ENVY Photo 6234 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Thanks for your reply Dragon fur  but the blurb advertising the printer specifically says that it can print 76 x 127mm to 216 x 356mm.  I bought this printer because it could go down so small.   Have I been missold?

 

HP Recommended

@Diane1967 

 

Interesting.

I have no idea whether the printer actually prints other than the sizes in the Specs.

I'd guess not.

 

I checked two more sources:

Internal check

Media Sizes Custom (imperial)3.85 x 8.5 to 5 x 12.2 in
Media Sizes Custom (metric)97.79 x 215 to 127 x 355 mm

 

Datasheet - HP ENVY Photo 6230 All-in-OnePrinter 

(same series)

Media size

Custom (metric): 97.79 x 215 to 127 x 355 mm

Supported (metric): A4; A5; B5; DL; C6; A6

 

The advertisement on which you were depending or the specifications and datasheet are wrong.

I would guess the advertising is in error.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Resolved / Answered, Click "Accept as Solution" .

 

 



 

 

 

 

 

Dragon-Fur

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