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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
deskjet 3522
Microsoft Windows 10 (64-bit)

when I use WPS to connect my printer to my router it uses gateway 192.168.1.1 and IP 192.168.1.238.

my router is using 192.168.0.1

the printer seas it is connected but I can not add the printer to my computer.

when I print the wireless network test report the configuration source is manual.

I have reset the printer to the default setting but I can not get the printer to connect to the router.

 

help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I powered off the printer and got error code 0x03B7C2ED SM_MODULE D

then it come back up and it is working now.

View solution in original post

3 REPLIES 3
HP Recommended

I have also tried to use the HPdeskjet 3520 printer setup & softwhere "Convert a USB connected printer to wireless" but it failed

HP Recommended

I reset the printer settings then I use the HPdeskjet 3520 printer setup & softwhere "Convert a USB connected printer to wireless" and it connected but now the printer is offline.  what do I do now.

HP Recommended

I powered off the printer and got error code 0x03B7C2ED SM_MODULE D

then it come back up and it is working now.

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