deskjet 3772

[mdixon67]

every time i start my printer it keeps printing the same page i first printed when i setup my printer 

somebody please make it stop

[VikramTheGreat]

Hi @mdixon67,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

That sounds frustrating! If your HP DeskJet 3772 keeps printing the same page every time it starts up, it's likely due to a print queue or driver Recent job stuck issue. Please try the steps below to fix the issue:

 Fix: Printer Keeps Printing the Same Page on Startup

1. Cancel Stuck Print Jobs

• On your Windows PC:
  • Go to Control Panel → Devices and Printers.
  • Right-click your printer → See what’s printing.
  • Cancel all documents in the queue.

2. Clear the Print Spooler

Sometimes the print spooler holds onto a job and resends it.

• Press Windows + R, type services.msc, and press Enter.
• Scroll to Print Spooler, right-click → Stop.
• Navigate to C:\Windows\System32\spool\PRINTERS and delete all files.
• Go back to services.msc, right-click Print Spooler → Start.

3. Check HP Smart App or HP Account

• If you used the HP Smart app to print the first page, it might be stuck in the app’s memory.
• Open the app → Go to Recent Print Jobs → Clear or delete any saved jobs.

4. Factory Reset the Printer (if needed)

If the issue persists, a reset may help:

• Press and hold the Cancel (X) and Wireless (📶) buttons together for 5 seconds.
• This will reset the network and clear any stuck jobs.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat