deskjet 4130 Printer not responding, lights are on but won't do anything

[AllyWilson101]

Powered up my printer for the first time in a couple of weeks and it wont do anything. There is a red light above the print button lit up and a red light above the information button lit up but nothing on the display. Pressing any of the buttons does nothing and my computer says the printer is offline.

[Anand_Andy]

Hi @AllyWilson101,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing issues with your HP Deskjet Plus 4130 printer and I will do my best to provide you a resolution on this issue.

Kindly follow the below steps:

Perform a power reset on the printer.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
      NOTE: HP Recommends connecting the printer power cord directly to the wall outlet
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

If the issue persists then follow the steps mentioned on this link.

Hope this helps! Keep me posted. 

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