deskjet 4200e printer

[tomo17]

why does my printer keep printing last command when I press resume button

[Raj_05 · Accepted solution]

Hi @tomo17,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 4200e printer is continuously printing the last command when you press the resume button, there could be several reasons for this issue. Here are some troubleshooting steps you can try.

Check Print Queue:

• Open the print queue on your computer and cancel any pending print jobs. Sometimes, if there is a stuck print job, it can cause the printer to keep printing the same command.

Restart Printer:

• Turn off the printer, disconnect the power cable, and wait for about 30 seconds. Then, reconnect the power cable and turn on the printer. This can help to reset the printer and clear any temporary issues.

Update Printer Drivers:

• Make sure you have the latest printer drivers installed on your computer. Visit the official HP website, search for your printer model, and download the latest drivers if available.

Check for Firmware Updates:

• Check if there are any firmware updates available for your printer on the HP website. Updating the firmware can resolve various issues and improve the printer's performance.

Reinstall Printer:

• Uninstall the printer from your computer and then reinstall it. This can refresh the printer settings and resolve any software-related issues.

Reset Printer Settings:

• On the printer control panel, navigate to the settings or setup menu. Look for an option to reset the printer settings to factory defaults. This can help eliminate any incorrect configurations causing the issue.

Paper and Cartridge Checks:

• Ensure that there are no paper jams in the printer and that the paper is loaded correctly. Additionally, check the ink or toner cartridges to ensure they are properly installed and have sufficient ink or toner.

Printer Self-Test:

• Perform a self-test on the printer to check if it prints correctly without any issues. Refer to the printer manual for instructions on how to initiate a self-test.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support