digital fax setup wizard smart tank 7605

[drpatrickm]

Hi. I can't access to the wizard menu for digital fax (Windows 10 Pro) This option is however in the manuel. Thank you for help. 

[Irfan_06]

Hi @drpatrickm,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with setting up digital fax for your printer.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Kindly refer to the steps on this link to set it up and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[drpatrickm]

Thank you for helping but HP Digital Fax is not displayed in the Fax menu.

There is Parameters, Infos and that's all.

I can receive et send faxes but the only option for receiving is printing.

It's the same thing on the two computers on the network: one is pc with Windows 10 Pro second is  Mac mini with Sequoia.

I have shared a directory and setup sprinter as shown in the link.
Any idea?

[drpatrickm]

Thank you for helping but HP Digital Fax is not displayed in the Fax Menu. There is Parameters, Infos and that's all. I can receive et send faxes but the only option for receiving is printing. I have shared a directory and setup printer as shown in the link (every step)

[Irfan_06]

Hi @drpatrickm,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

As you have exhausted all the possible troubleshooting steps to fix it. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support