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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: dont have setup cartridges

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
06-05-2019 12:03 PM
Welcome to the HP Support Community!
Setup Cartridges are required to initialize the printer. In case if the Setup ink cartridges are not available to initiate the printer, performing a reset may help where we can bypass the use of setup ink cartridges and use regular ink cartridges.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Let me know how this goes.
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KUMAR0307
I am an HP Employee
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