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‎05-21-2019 05:39 PM

HP Recommended
Product: hp Officejet 8710
Operating System: macOS 10.14 Mojave

We often get a "double vision" document when we print. It is usually the first page of a multi-page document. It happens with Word, Adobe - not specific to one program.

 

We have gone through all the recommended trouble shooting tips.

2 people had the same question
1 REPLY 1

‎05-22-2019 03:39 PM

HP Recommended

@bkw3, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following:

  • Does the test page print fine?
  • What happens when you make multiple copies on the printer?

To print a test report, touch the Setup icon , swipe up on the display, touch Reports, and then touch Print Quality Report.

 

Keep me posted for further assistance.

Cheers 🙂

TEJ1602
I am an HP Employee

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