e3 error but nothing is jammed

[carih1]

e3 error but  ink cartridge moves freely and no paper jam Printer will not operate

[sandytechy20]

@carih1

Welcome to the HP support community.

I understand that you are getting E3 carriage jam error, I am glad to assist you.

Reset the printer

An error might continue to display after the jam is cleared. To clear the error state, reset the printer, connecting the power cord directly to a wall outlet to make sure the power source is stable and prevent more carriage jams.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.