edit address book on officejet pro 8620

[dwolf23]

I am just looking for help with how to edit the address book in the printer.  I can add easy enough, but can't seem to find what I need to delete.  This is a very small address book, holding maybe 10 email addresses.  Thanks for the help.

[Rainbow23 · Accepted solution]

Hi @dwolf23,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know how to edit the address book of your HP Officejet Pro 8620 e-All-in-One Printer.

Let's go through a few steps that may help to fix this issue.

1. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123

2. Choose the "Scan" Tab

3. Choose "Email Address Book" (If a message pops up about the Security Certificate being out of date, click on ignore.

4. Here in the address book, you will be able to delete & edit a few of the email addresses)

Let me know how this works.
 

You have a good day ahead.

[dwolf23]

I put the IP address for the printer into my browser, but there is NO scan tab anywhere to be found, so I still cannot access the address book in the printer.  I have searched all over HP website for information on how to get to it, but even in the product manual, absolutely nothing about this at all.  How to initially put email addresses into it is not even addressed.  It would seem to me that somehow, there is a failure in the way these manuals are even being produced with all the information relevant to the product.

[dwolf23]

Ok, I guess I messed around long enough, I was finally able to access and change what I needed.  I do appreciate the help, thank you.

[Rainbow23]

Hi @dwolf23,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience.

Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.

It was a pleasure assisting you. You have a good day ahead.

[Pooh34]

I am looking for help to delete emails in the addressbook on the Officejet Pro X576DW..  I go under manage addressbook and it is telling me full.  I have no options to delete so I can add different ones.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

[sueb57]

That did not help. When I typed the IP address as suggested, I did not see a tab for “scan.”  Can anyone help? This is very frustrating. 

[Jacky-D]

Hello @sueb57,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you