After several years. of working, my printer does not connect to teh internet. I followed virtual agent. Now I can't do anything with the computer. I tried typing in teh password. to my router and it won't accept that. For example. it enters. 5 not 6. help. I am not normally a compter clutz.
This is shad again. My computer and my printer are both connected to the same internet router. I can now print but I can not scan. The printer says I need to add HP software. But until yesterday I could scan with no problems.
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