error 0XB8111AB0

[Camilo9]

Hi,

I have a code error on my printer HP Officejet 4630 e-All-in-One-Printer: 0xB8111AB0. It don't start. I have already tried all what was recommended for this issue. But it has not worked. What I have to do?

Best regard,

[Nal_NR]

Hi @Camilo9,

Welcome to the HP Support Community. 

I'd be happy to help you! 

The error code 0XB8111AB0 on your HP Officejet 4630 e-All-in-One printer indicates a problem that might require several troubleshooting steps to resolve. Here are some steps you can take to try to fix this error:

1. Power Cycle the Printer:

• Turn Off and Unplug:
  1. Turn off the printer and unplug it from the power source.
  2. Wait for about 60 seconds.
  3. Plug the printer back in and turn it on.

2. Check for Paper Jams:

• Inspect for Jams:
  1. Open the printer's access doors and inspect for any paper jams or obstructions.
  2. Remove any jammed paper carefully to avoid tearing it.
  3. Close the access doors securely.

3. Reset the Printer:

• Perform a Hard Reset:
  1. With the printer on, disconnect the power cord from the back of the printer.
  2. Wait for about 60 seconds.
  3. Reconnect the power cord and turn the printer on.

4. Update Printer Firmware:

• Check for Firmware Updates:
  1. Go to the HP Support website and search for your printer model.
  2. Download and install any available firmware updates for your printer.

5. Reinstall Printer Software:

• Uninstall and Reinstall:
  1. Uninstall the printer software from your computer.
  2. Download the latest printer software from the HP Support website.
  3. Reinstall the printer software and drivers.

6. Check Ink Cartridges:

• Inspect Ink Cartridges:
  1. Open the ink cartridge access door.
  2. Remove and inspect the ink cartridges for any damage or improper installation.
  3. Reinstall the cartridges and ensure they are properly seated.

7. Perform a Printer Reset:

• Factory Reset (if available):
  1. Navigate to the printer's settings menu.
  2. Look for a "Reset" or "Restore Defaults" option.
  3. Follow the on-screen instructions to reset the printer to its factory settings.

If the error persists after trying all the above steps, contact HP Support for further assistance as this could be a hardware issue. 

Hope this helps! Keep me posted for further assistance.

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