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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet 6600
macOS 10.15 Catalina

Keep getting error 0x61011bed, can print, was working OK, and just stopped performing.

2 REPLIES 2
HP Recommended

I have the same error message: Printer Failure with those same numbers below and a message about not shutting down with a power strip.  I have windows 8.  I never shut down with a power strip.  I've tried shutting down, re-booting, etc. nothing works so far.  When I open door to check ink cartridges / carriage, I can't because ink cartridge carriage is parked over on the right  side, inaccessible.  I hear the carriage move when I power down or back on.  But I can't get them to move with the door open.  

HP Recommended

And my printer is a 6700 Premium, similar I suppose.

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