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‎04-20-2025 11:04 AM

HP Recommended

hi there is error in my printer 509

 

Reply
1 REPLY 1

‎04-22-2025 04:13 AM

HP Recommended

Hi @SKYVIEWT 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Error 509 on HP printers can indicate a variety of issues, including paper jams, configuration errors, or print queue problems. Here are some steps to troubleshoot and resolve the issue:

 

1. Check for Paper Jams

  • Turn off the printer and unplug it.
  • Open the paper tray and check for any stuck paper.
  • Remove any debris and reload the paper properly.

2. Restart the Printer

  • Turn off the printer and unplug it for 60 seconds.
  • Plug it back in and turn it on.

3. Run HP Smart’s Diagnose & Fix Tool

  • Open the HP Smart app on your computer.
  • Click Diagnose & Fix to automatically troubleshoot common errors.

4. Reset the Printer

  • Press and hold the Power button for 15 seconds.
  • Restart the printer and check if the error persists.

 

Let me know if any of these solutions work for you!

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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