• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M277dw
macOS 26.0 Tahoe

Tried everything from on/off load cartridges.  Looks like the printer is dead.  Is it worth fixing?

1 REPLY 1
HP Recommended

Hi @razzawi,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Color LaserJet Pro MFP M277dw is no longer powering on or responding, even after trying power resets and removing/reseating the cartridges
Is it worth fixing?

In most cases: No.
Here’s why:

• A formatter board or PSU replacement + labor usually costs ₹12,000–₹18,000 in India / $120–$180 in the US.
• A refurbished working M277dw often costs less than that.
• HP no longer produces key parts for this generation, so repairs are unreliable long-term.

For printers older than 5–7 years, repairs rarely make financial sense.

Before you give up, 3 quick checks just to make sure it’s not a small issue

(These cover the only “fixable without parts” issues on the M277dw.)

1. Try a direct wall outlet (no surge protector or extension)

• This model is sensitive to voltage drops.
• Plug the printer directly into a wall socket and try again.

2. Perform the hard reset

• Unplug the power cable from the back.
• Wait 60 seconds.
• Press and hold the power button for 15 seconds.
• Reconnect and try powering on.

3. Check for life signs

• Do you see any lights, display flicker, fan noise, or relay click when you power on?

No signs at all → PSU failure is likely.

Starts, then dies → formatter failure is likely.

These two parts are the ones that kill the M277dw.

 

Final recommendation

If the printer is more than 5 years old and shows zero signs of life, replacing it is the practical and cost-effective choice.
If it shows any flicker or partial startup, you can repair it, but only if the repair cost is under 30% of buying a new printer.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.