error Oc19a0003

[peppino-1]

error Oc19a0003

[Sneha_01]

Hi @peppino-1 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code Oc19a0003 typically indicates a problem related to the HP printer, often associated with network connectivity or driver issues. Here are some steps you can take to troubleshoot and resolve the error:

Restart Devices:

• Turn off your printer and your computer. Wait a few seconds, then turn them back on. This can help refresh connections.

Check Network Connection:

• Ensure that your printer is properly connected to the same Wi-Fi network as your computer. If you’re using a wired connection, ensure the Ethernet cable is secure.

Update Printer Drivers:

• Go to the HP support website, enter your printer model, and download the latest drivers. Install them and restart your computer.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor, a free tool designed to diagnose and fix printing issues.

Check Firewall/Antivirus Settings:

• Sometimes, firewall or antivirus software can block communication with the printer. Temporarily disable them to see if it resolves the issue.

Reset Printer Network Settings:

• On your printer, access the network settings and reset them to factory defaults. Then reconnect to your Wi-Fi network.

Reinstall the Printer:

• Remove the printer from your computer and then reinstall it. This can help establish a fresh connection.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support