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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-10-2022 02:58 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

laserjet cp1025nw color ,error and ready light is on ,what to do,

Category:
2 REPLIES 2

‎08-17-2022 04:09 PM

HP Recommended

Hi @nibin123,

 

Welcome to the HP Support Community

 

I understand you are facing a blinking light issue with your HP LaserJet Pro CP1025nw Color Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

Click here to download and install the latest printer firmware from your product

Click here to know different methods of updating printer firmware.

 

If the issue persists, then please follow the steps mentioned in this document: HP LaserJet Pro CP1025 Printers - Blinking Lights

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎08-17-2022 11:03 PM

HP Recommended

Try checking through this list to eliminate the possibilities:

Try printing a test page to see what colors are missing. If there are any missing colors, you might have clogged printheads. Here’s how to fix clogged printheads.
You left the yellow tape on the new cartridge or maybe the cartridge is not installed.
You have an outdated printer driver
Clear the printer queue.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn’t work, try turning the printer and your computer off, and then start it back up again.
Try uninstalling and then reinstalling your printer driver.

 

Greeting,

Rachel Gomez

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