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‎12-01-2021 12:03 PM

HP Recommended
Product: HP officejet pro 8600 premium
Operating System: Microsoft Windows 10 (64-bit)

I replaced ink with HP cartridge a few weeks ago.  Thereafter, printer took unusually long time to print.  Message was "preparing printer."  Replaced another cartridge today (HP cartridge) now no print at all.

Category:
1 person had the same question
1 REPLY 1

‎12-04-2021 12:17 PM

HP Recommended

@ldf292

 

Welcome to the HP support community.

 

I understand that you are getting an 0x80010105 error on the printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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