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‎09-16-2023 10:05 AM

HP Recommended

I had a paper jam yesterday on my ALL_IN-ONE B210 series HP  prinnter.  I pulled a jammed piece of paper our

from the front of the printer and attempted to continue operation only to get the 0xc19a0003 code.  I follow instructions

to turn off my printer and then restart it.  It then cycles for a bit and returns the same error code with the

instructions to turn off my printer and then turn it back on. 

1 REPLY 1

‎09-19-2023 07:57 AM

HP Recommended

Hi @gsenteney,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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