error code obs82049D4

[Meeko23]

I have a HP computer and trying to get this HP Officejet 3830 connected and it gives me an error code OXB82049D4

[Garp_senchau]

@Meeko23, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you are experiencing error code OxB82049D4 on your HP Officejet 3830 printer, it is usually related to firmware or hardware issues. Here are steps to help you troubleshoot and resolve the error:

Restart the Printer

1. Turn off your printer by pressing the power button.
2. Unplug the power cord from the back of the printer and from the wall outlet.
3. Wait for at least 60 seconds.
4. Plug the power cord back into the printer and the wall outlet.
5. Turn the printer back on by pressing the power button.

Run HP Smart:

• Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
• Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Check for Paper Jams

1. Check all the paper paths for any jammed paper.
2. Remove any stuck paper carefully.
3. Close all covers and doors properly.

Check Ink Cartridges

1. Open the cartridge access door.
2. Check if the ink cartridges are installed correctly.
3. Remove and reinsert the ink cartridges to ensure proper connection.
4. Close the cartridge access door.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,