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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Can you share with me how to do a factory settings reset? I connected the WiFi to a private server and need to forget the network.

1 REPLY 1
HP Recommended

@Robby500

 

Welcome to HP forums, I see that you are getting connectivity issues and you want to reset the printer.

  • Provide the printer model number or the product number.
  • Which operating system is installed on the computer to which this printer is connected?

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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