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08-27-2021 06:38 AM
Product: Hp pagewide pro Mfp 477dw
Operating System: Microsoft Windows 10 (64-bit)
.ERROR CODE OXc6fd0813 I have tried everything but no success.Is there anyone that can help me as i have spent two days on this and about to throw this m...
1 REPLY 1
09-03-2021 05:20 PM
Hello,
Hope you are well, that code normally is related to a printer sensor, its recommended to turn it off , then unplug it and press the power button for around 20 secs when the device is unplugged, then reconnect the printer back into the wall outlet and turn it on.
Also make sure the printer environment to avoid humid conditions.
If printer has been stored below 5 deg C / 41 deg F, bring the printer to an environment greater than 15 deg C / 59 deg F and let it acclimate for 24 hours.
Turn the printer ON after 24 hours and see if error still occurs.
If issue persists, its recommended to take the printer for service repair, here is the link for the authorized service centers: click_here
Regards,
I am an HP employee
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