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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Hp pagewide pro Mfp 477dw
Microsoft Windows 10 (64-bit)

.ERROR CODE OXc6fd0813 I have tried everything but no success.Is there anyone that can help me as i have spent two days on this and about to throw this m...

1 REPLY 1
HP Recommended

Hello,

 

Hope you are well, that code normally is related to a printer sensor,  its recommended to turn it off , then unplug it and press the power button for around 20 secs when the device is unplugged, then reconnect the printer back into the wall outlet and turn it on.

Also make sure the printer environment to avoid humid conditions. 

If printer has been stored below 5 deg C / 41 deg F, bring the printer to an environment greater than 15 deg C / 59 deg F and let it acclimate for 24 hours.
Turn the printer ON after 24 hours and see if error still occurs.
 
If issue persists, its recommended to take the printer for service repair, here is the link for the authorized service centers:  click_here
 
Regards,
I am an HP employee
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