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Hi my printer HP laserjet M140WE gives an exclamation mark error the yellow light is blinking, printer and scan docktor of HP runned 2 times no solution, could you advise I cannot scan copy or print and this is a new printer

1 REPLY 1
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Hi @Printerprutser,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I see that you are facing printing issues with your HP LaserJet M140we Printer wherein there is a flashing yellow exclamation point when printing.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

 

If the issue persists, then please follow the steps mentioned in this document:  HP LaserJet MFP M139-M142 printers - Blinking lights

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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