-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: exclamation mark error the yellow light is blinking

Create an account on the HP Community to personalize your profile and ask a question
03-29-2024 01:44 PM
Hi my printer HP laserjet M140WE gives an exclamation mark error the yellow light is blinking, printer and scan docktor of HP runned 2 times no solution, could you advise I cannot scan copy or print and this is a new printer
04-01-2024 05:02 AM
Hi @Printerprutser,
Welcome to the HP Support Community.
I'd be happy to help you!
I see that you are facing printing issues with your HP LaserJet M140we Printer wherein there is a flashing yellow exclamation point when printing.
Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
- Click here to know different methods of updating printer firmware.
If the issue persists, then please follow the steps mentioned in this document: HP LaserJet MFP M139-M142 printers - Blinking lights
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee