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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- facing issue in printer

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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
12-22-2025 08:56 AM
Thank you for reaching out to the HP Support Community.
We’re sorry to hear about the issue with your HP printer’s roller. To help us check the warranty status and assist you with the quickest possible resolution, we kindly request that you share the product details and your contact information via private message.
Once we receive the details, we’ll be happy to guide you further.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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