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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: factory reset

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10-22-2021
11:13 AM
- last edited on
10-23-2021
05:04 AM
by
MayS
My of Pro 9015 is hanging.. during print alignment. PLEASE -- How can I do a factory reset?. I told my husband yesterday that even my garbage disposal has a reset button.... HA! Let me know how to do this please
10-25-2021 12:18 PM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee