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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
According to the manual, the status light is red for the following reasons
Red
On • The cover is opened. Close the cover.
• There is no paper in the tray when receiving or printing data. Load paper in
the tray.
• The machine has stopped due to a major error. Reboot the power and try the
printing job again. If the problem persists, please call for service.
• An imaging unit has almost reached its estimated cartridge life. It is
recommended to replace the imaging unit
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