get filter error and does not print even though connected to wifi

[jocko113]

I am set up on wifi and when I try to print I get a filter error so it fails.  **bleep**

[praveenbv]

Hi@jocko113,

Welcome to the HP Support community. A really great platform for posting all your questions and finding solutions.

I have gone through your post and I would like to help

Ensure your Mac has all the latest updates. Please refer to this Link: https://support.apple.com/en-in/HT201541

Also, check if there are any latest updates for your printer. Click this Link: https://support.hp.com/in-en/document/c02919168

Since you have already tried Re-adding the printer, I suggest we Reset the Printing System and Re-Add the Printer

Note: Resetting the printing system removes all printers and scanners from the printers queue and clears all print jobs and print settings from the system, including printers and scanners that are not from HP. 

1. Click the Apple menu, and then click System Preferences.

   

2. Click Printers & Scanners, Print & Scan, or Print & Fax.

3. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

   Figure : Clicking Reset printing system

   

4. Click Reset or OK.

5. If prompted, type your username and password, and then click OK.

   The printing system resets.

6. Turn off the printer, wait 5 seconds, and then turn on the printer.

7. Wait until the printer is idle and silent.

8. In the Printers window on the Mac, click the Add button .

9. Select your printer from the list, and then click Add.

   It might take a few seconds before your printer displays in the Printers list.

Hope this helps! Keep me posted.

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