hard reset 2655

[testhis]

Hi,

I am trying to reset the printer because the embedded web server page is lock by a user and password box. It seems a hard reset may solve the problem. Unfortunately, I did not find any logical reset that would solve the problem nor there is a reset password option on that embedded web server page ?

Any idea 

Thanks

Luc

[asmita6658]

Hi @testhis

Welcome to the HP Support Community. I'd be happy to assist you with the password reset.

Let's try these steps to restore the network settings to defaults - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

If the issue still persists, I have sent you a private message with the additional steps. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Hope this helps! Keep me posted. 

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Have a great day!