hard to read print.. faint

[Graham-06]

Whole page printing very faint.  Cartridges still have ink.   Suddenly happened.

[MKazi · Accepted solution]

@Graham-06

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Officejet Pro 6830 e-All-in-One Printer and the printing is very faint though the cartridges seem to have enough ink. I would like to know if any changes (cartridge replacement, paper jam, etc.) took place on the printer after which this issue may have started. 

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Disconnect the power cable from the printer while the printer is still ON.
• Disconnect any other cables if connected the printer.
• Press and hold the printer’s power button for 15 seconds.
• The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.
• Try to make a copy and check the results.

If the copy quality is bad then I suggest you to clean the printhead by following the below steps:

• Load plain white paper into the tray.

• On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

• Swipe the display to scroll to Printer Maintenance, and then touch Printer Maintenance.

• Touch Clean Printhead. There are three cleaning stages. A test page (different from the Print Quality Diagnostics page) prints between each cleaning stage.

• Examine the test page for print quality.

  • If the print quality is unacceptable, touch Proceed when prompted to continue the next level of cleaning. Repeat these steps for each cleaning stage, if necessary.

• If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

Hope this helps. Feel free to let me know how it goes. All the best! 🙂

[Graham-06]

Will give it a go and advise. I use correct cartridges and no paper jambs.

[MKazi]

@Graham-06

I appreciate you taking your valuable time to troubleshoot. I will wait for your response. Cheers! 🙂

[Graham-06]

Your ideas worked. Now printing as new. Thanks again