hi my Deskjet 2655 has 3 lights

[3xthemomma]

hi my power button as well as the tricolor circles, the resume, and information button are blinking I have changed the ink there is also paper in the machine how do I reset this to get it working right 

[Raj_05]

Hi @3xthemomma,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2655 is showing blinking lights on the power button and the tricolor circles (resume and information buttons), it may indicate a communication or hardware issue. Here’s how you can reset the printer to try and resolve the problem.

Basic Reset Steps:

Turn Off the Printer:

• Disconnect the power cord from the back of the printer.
• Unplug the power cord from the wall outlet.

Wait:

• Leave the printer unplugged for about 60 seconds. This helps clear any temporary settings.

Reconnect Power:

• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the back of the printer.

Turn On the Printer:

• Press the power button to turn on the printer.

Check for Errors:

• Paper Jam: Make sure there’s no paper jam inside the printer.
• Ink Cartridges: Ensure that the ink cartridges are properly installed and are not low or empty.
• Alignment: Sometimes, a misalignment can cause issues. Check the cartridge alignment settings in the printer software.

If the Issue Persists:

If the lights continue to blink after the reset, you can perform a more specific troubleshooting method.
 

Hard Reset (If Available):

1. Open the Printer Cover: Lift the printer lid to access the cartridges.
2. Remove the Cartridges:
   • Carefully remove the ink cartridges from their slots.
3. Wait Again:
   • With the cartridges removed, wait for about 60 seconds.
4. Reinstall the Cartridges:
   • Put the ink cartridges back in their slots until you hear a click.
5. Close the Printer Cover:
   • Close the lid and try turning on the printer again.

Update Drivers and Software:

• Make sure you have the latest drivers and software installed for your printer. You can find these on the HP support website.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support