honest, is there anyone at hp that gives a , i can't even begin to start here, but just today, i

[tiger11946sr]

I have been thru hell, i know, Vietnam, no picnic, but i can't begin to even start here, our landline-NO, cell very poor, but try if needed, [Personal Information Removed], my wife, a LLLLLOOOOOng line of refurbished junk, every time i was made to JOIN INSTANT INK, MEMBER FOREVER, THOUSANDS of pages, some monthly, paper now, too, FINALLY a NEW PRINTER, HP 9015e, All In One, fresh out of the box, 4 or 500 pages, STOP COLD, ( check Instant Ink, maybe same DUMB JOIN UP GAME), this only a little, my old  case manager Frank, did his job, right now ALL I'M GETTING IS BS, Bounced Around, Permenant HOLD & Dropped!!!!!  I'm a 100% PTSD disabled Veteran, all i want is not to be treated like **bleep**, which is politely what i'm getting?  My 100% PTSD, printer is really important, but that doesn't seem to matter?  At least for a few days email, some text, is all i have, does ANYBODY BCARE????  The only thing on the Printer, on the screen, on the little ink drop, small red mark, THAT'S ALL!!!!!  It won't print ANYTHING, even the Set Up Information, I need help, 2 or 3 weeks ago, ALL THIS STARTED!!!!!!~!

[Dragon-Fur]

@tiger11946sr 

Welcome to the HP User Community.

I am sorry you are upset.

A gentle reminder:

Please do not include any private information in a public post.

Posting private information in a public message can attract the wrong kind of attention from the wrong people.

Request for Review – Please Read

I have submitted a request to our Community moderators for a review your question / concern.

Worth Noting

• Our Community is not an HP business group.
• We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
• The time frame (how long it takes) for a response is not controlled by the Community.
• If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Important

• Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.

• Please do not post any personal or case information here - we cannot make use of the data. 
• Posting personal information at a public site is NOT a good idea.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Jay_G24]

Hi @tiger11946sr,

I'd like to help!

Welcome to the HP Support Community

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping