how can i resolve an error code 49 on hp laserjet mfp m236sdn

[duse_adol]

hey there, am having an issue on my printer it is just displaying 49 in the screen and from that am not able to do anything.

[A_Gayathri]

Hi @ Duse_adol,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 49 on an HP LaserJet printer usually indicates a firmware error. It can be caused by a variety of issues, such as corrupt print jobs, outdated firmware, or problems with the printer's memory.

Here are some steps you can try to resolve the issue:

1. Power Cycle the Printer:
• Turn off the printer and disconnect it from the power source.
• Wait for about 30 seconds to 1 minute.
• Reconnect the power cable and turn the printer back on.
2. Cancel or Delete Print Jobs:
• If possible, check the print queue on your computer and cancel any pending print jobs.
• On the printer's control panel, navigate to the job queue and cancel any print jobs.
3. Update Firmware:
• Check the HP website for your specific printer model and see if there is a firmware update available.
• Download and install the latest firmware following the instructions provided by HP.
4. Reset the Printer:
• Perform a cold reset on the printer. This process varies by model, so refer to your printer's manual for instructions.
5. Check for Network Issues:
• If the printer is connected to a network, ensure that the network connection is stable.
• Try disconnecting the printer from the network and see if the error persists.
6. Remove and Reinstall Print Drivers:
• On your computer, uninstall the printer drivers.
• Reinstall the latest drivers from the HP website.

I hope this helps! Keep me posted. 

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