how do I find the WPS pin on my OfficeJet 4650 printer

[ldepellette]

Hi 

I am having to reinstall my printer settings to my laptop but it will not load as HP OfficeJet 4650 for some reason, saying the driver is not available, but loads instead as Direct-D6-HP OfficeJet 4650.

I am being asked to enter the WPS pin in order to set the printer as my default, but have no idea where to find it.  I have being doing this for the last 3 days and need help please.

Thank you

Linda DePellette

[MKazi]

@ldepellette

Hi Linda,

thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP OfficeJet 4650 All-in-One Printer. I read that you're unable to install the drivers for Win 10. Also, it's asking to enter the WPS pin in order to set the printer as the default printer. Not worry, I'll do my best to help you. 

To provide an accurate resolution, I need a few more details: 

• Are you trying to connect the printer wirelessly or via USB?
• Are you using the Windows operating system? Also, please mention the operating system version.

WPS (Wi-Fi Protected Setup) – WPS has two modes to connect devices together over a wireless connection. One is called "pushbutton" and the other is called "PIN". Pushbutton is by far the easiest method. We will describe how to connect using the WPS pushbutton method, but not the PIN method.

For instructions on starting WPS on your printer consult your printer's manual. However, there are some conditions that need to be met in order to use WPS pushbutton mode:

• Both your printer and wireless router must support WPS pushbutton mode. Consult your printer and wireless router manuals.
• The wireless router must have a physical WPS pushbutton available.
• Your network must use WPA or WPA2 security. Most WPS wireless routers will not connect using the WPS method if WEP or no security is used.
• Most WPS wireless routers will not connect using the WPS method if you are using the manufacturer’s default for the network name and no security.

To connect your wireless printer to your wireless router using WPS:

• Start the WPS pushbutton mode on your printer. 
  For instructions on starting WPS on your printer, consult your printer's manual.
• Within 2 minutes, press the WPS button on your router.

I suggest you to uninstall any existing printer drivers from the root level and then reinstall them. The following steps will help:

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers.
• You may download and install the drivers from this link: www.123.hp.com

I sincerely hope this fixes the issue. Let me know how this pans out. All the best! 🙂

[ldepellette]

Thank you for your help. All connected now after reinstalling windows 10 for a 4th time!