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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-19-2021 04:13 AM

HP Recommended
Product: officejet pro 8610
Operating System: Microsoft Windows 7 (64-bit)

Ink carriage is frozen to the right and will not move, even manually. Ive tried all of the techniques I could find.The display does not show home display. I have no activity other than one or more ink cartridges seem to damaged. (these are new hp inks) the display only shows this and suggestions to fix problem, but they do not help a all. 😞

Category:
1 REPLY 1

‎12-23-2021 04:16 AM

HP Recommended

@Zippy648, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer carriage is stuck. Kindly perform the steps mentioned in this document - Carriage jam or E3 error

Check for any jams inside the printer, follow the steps from - Paper Jam Error

 

If the issue persists, I'm afraid this is a hardware failure.

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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