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- Printing Errors or Lights & Stuck Print Jobs
- how do I re-insert the paper tray?

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06-10-2019 12:49 AM - edited 06-10-2019 04:56 PM
I removed the paper tray completely from an
HP OfficeJet Pro 8730 All-in-One Printer and now cannot replace it - it does not go in smoothly and I do not wish to force it
I would be grateful for help
Solved! Go to Solution.
06-12-2019 09:06 AM
@MRC4, Welcome to HP Support Community!
Check for any obstruction in the tray path. Also, check the tray for any broken parts.
Use a flashlight to check if there is any obstruction inside the printer.
Refer to this document HP OfficeJet Pro 8700 Printers - Loading Paper, Cards, and Envelopes for help.
To check for jams in the printer, refer to this document HP OfficeJet Pro 8700 Printers - Paper Jam Error. Check the video in the link.
Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee