how do i reattach the paper width guide to my new printer - it came off as I was unpacking it

[mmjefferies]

I have unpacked and set up my new all in one printer (3830) but in doing so the grey plastic 'paper width guide' fell off. I've looked through the manual but can't see any illustration which explains how it should be attached. 

[Rainbow23]

Hi @mmjefferies,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that the grey plastic 'paper width guide' fell off.​​​​

I suggest that you contact HP Technical Phone Support from this link: http://hp.care/2r9wSvP

Select the country where you are located and type the product# or the serial number of the unit and then choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. Click on 'Show Options' icon and then scroll down the page and select 'Get Phone Number' to get the phone number.
 

You have a good day ahead.

[Playinpossum]

Is there a diagram showing how to reattach the grey plastic paper width guide that fell off? 

[Betty0610]

@Playinpossum

Welcome to the HP Support Community.

Are you looking out for the same printer model number?

Let us know.

Thanks 🙂

[James40-128]

Yes, the same printer