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- how do i unlock HP 7720 to use non hp branded ink cartridges

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08-06-2020 10:24 AM
Hi - is it possible to use replacement non branded HP ink cartridges in the HP officejet Pro 7720? I've recently purchased some from amazon ie 953 compatible cartridges but the printer not recognising and flashing a cartridge problem - 'remove and reinstall the indicated cartridges'.
The equivalent 953 HP replacement cartridge set is c. £129 and this is more than I paid for the printer brand new which is scandalous.
I find this totally unacceptable that HP are looking to extort money for replacement cartridges and underhand they are making it very difficult to use non HP branded replacements
Any advice welcome!
08-06-2020 12:10 PM
I am sorry you are disappointed.
There is no workaround.
HP OfficeJet Pro 7720 Wide Format All-in-One - Datasheet
Excerpted from the Datasheet
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. Learn more at hp.com/go/learnaboutsupplies
The section that explains Dynamic Security is about half-way down the web page.
HP Store - https://store.hp.com/us/en/pdp/hp-officejet-pro-7720-wide-format-all-in-one-printer
Excerpted from section Features
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.
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HP OfficeJet Pro 7720 Wide Format All-in-One Printer series
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08-06-2020 12:35 PM
That’s interesting as when I spoke to an HP customer service agent earlier regarding this matter she categorically told me that the printer is not limited to HP ink cartridges but would discourage the use of non HP products due to performance and warranties etc