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12-21-2018 11:01 PM
how do you stop printing file destination when printing documents
When I print something it first prints out the filename: Directory: Template: Title: etc
therefore wasting paper
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Accepted Solutions
12-22-2018 09:24 AM
@twillip wrote:Thanks Dragon-Fur
I couldn't access the Advanced sector via Control panel as I right clicked on the printer icon and it only came up with General / Hardware / and Web Services.
None of these offered the Advance option.
I however unchecked the Print document properties in your second option and this did eliminate the printing of the file destination etc which was my issue.
Unfortunately, now I am only able to print B/W and not colour.
Can you help me again.
Twillip
You are welcome.
I do not recognize the "can't print color" issue as being related to the change in Word. From your description, that is the only change you have made.
In my experience, choosing to not print the document properties (in Word documents) has naught to do with whether the file is printed in color.
Places to look for color setting include (and may not be limited to):
- How to document to set / adjust driver settings
- Troubleshooting document to resolve black / color print issues
Driver Settings
A full explanation of how to find / set / adjust settings in Properties / Preferences is available in the "how to" document.
Category How to > topic Print > subject list Instructions & Settings
Print Driver Settings Guide (Windows)
Read all Sections, including: Color and black & white settings
General Example - Details are model dependent
Printing_Preferences_A5_1A
NOTE:
Word > Print > Printer Properties (this is the method used in Word to reach the "Printing Preferences" print dialog).
Diagnostics and Troubleshooting
If the issue is related to the printer failing to print color ink, known solutions are provided here:
Black or Color Ink Not Printing, Other Print Quality Issues
More help...
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP OfficeJet 3830 All-in-One Printer series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
12-21-2018 11:52 PM
I can offer the following limited suggestions:
If the "etc" means to say that document / file properties print with every job, regardless of the software used to create / view / submit the document / image content to the printer, it is likely the setting is something under control of the printer infrastructure (Properties / Preferences).
For example,
Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Properties > Advanced
If a Separator page has been set in place, it will print to "separate" each job sent to the printer. This is similar to a "Fax Cover" sheet.
If the issue is restricted to certain document types, then the underlying cause might be a setting in the software.
For example, Office Word provides the option to print the document properties when the file is printed.
Disable document properties:
File > Options > Display
Section Printing options
UNCHECK Print document properties
OK
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
12-22-2018 12:17 AM
Thanks Dragon-Fur
I couldn't access the Advanced sector via Control panel as I right clicked on the printer icon and it only came up with General / Hardware / and Web Services.
None of these offered the Advance option.
I however unchecked the Print document properties in your second option and this did eliminate the printing of the file destination etc which was my issue.
Unfortunately, now I am only able to print B/W and not colour.
Can you help me again.
Twillip
12-22-2018 09:24 AM
@twillip wrote:Thanks Dragon-Fur
I couldn't access the Advanced sector via Control panel as I right clicked on the printer icon and it only came up with General / Hardware / and Web Services.
None of these offered the Advance option.
I however unchecked the Print document properties in your second option and this did eliminate the printing of the file destination etc which was my issue.
Unfortunately, now I am only able to print B/W and not colour.
Can you help me again.
Twillip
You are welcome.
I do not recognize the "can't print color" issue as being related to the change in Word. From your description, that is the only change you have made.
In my experience, choosing to not print the document properties (in Word documents) has naught to do with whether the file is printed in color.
Places to look for color setting include (and may not be limited to):
- How to document to set / adjust driver settings
- Troubleshooting document to resolve black / color print issues
Driver Settings
A full explanation of how to find / set / adjust settings in Properties / Preferences is available in the "how to" document.
Category How to > topic Print > subject list Instructions & Settings
Print Driver Settings Guide (Windows)
Read all Sections, including: Color and black & white settings
General Example - Details are model dependent
Printing_Preferences_A5_1A
NOTE:
Word > Print > Printer Properties (this is the method used in Word to reach the "Printing Preferences" print dialog).
Diagnostics and Troubleshooting
If the issue is related to the printer failing to print color ink, known solutions are provided here:
Black or Color Ink Not Printing, Other Print Quality Issues
More help...
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP OfficeJet 3830 All-in-One Printer series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
12-22-2018 04:26 PM
Hi there,
It seems that I don't have a colour or B/W option in my Document Properties box.
I gather that I need to uninstall and reinstall the software and driver downloads.
Is this correct?
Sorry to keep on bothering you regarding this.
Twillip