how to clear error message 6201922A

[rogerp2]

How to deal with error message 6201922A

[A4Apollo]

Hey there! @rogerp2, Thanks for stopping by the HP Support Forums!

I understand you are getting a 0x6201922A error on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Have you tried checking with a different ink cartridge?

Does the issue persist when you put the old ink cartridge back to your printer?

Excellent description and a great diagnosis done. It is greatly appreciated.

Replace low, empty or faulty ink cartridges on your printer.

Try updating the printer firmware and check if it helps.

Update the printer firmware using this link. Click Here

Please try few steps recommended below.

Resetting the printer can resolve an ink cartridge error.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Try to print. 

Refer this article to further troubleshoot ink cartridge issues with your printer. Click Here

Hope to hear from you soon!

I hope you have a great day! 🙂

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