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deskjet 3052A
Microsoft Windows 7 (32-bit)

I purchaced 1st time HP ink cartridges online through HP . I ordered one 61 black and one 61 colored ink cart. I was billed and paid for this, yet I only received one color and the invoice had both color and black on it,,how to contact to remedy this short ...please  help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You may contact HP Store below:

http://store.hp.com/us/en/ContentView?storeId=10151&eSpotName=CustomerService

 

if you may refer to any other country then the USA it will help much knowing what country you are from.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You may contact HP Store below:

http://store.hp.com/us/en/ContentView?storeId=10151&eSpotName=CustomerService

 

if you may refer to any other country then the USA it will help much knowing what country you are from.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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