Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-25-2023 05:10 PM

HP Recommended

The message on my printer reads: there is a problem with the printer or ink system. Turn printer off, then on. If the problem persists, contact HP. I tried all of that without success

Category:
1 REPLY 1

‎05-25-2023 11:30 PM

HP Recommended

Fix printer connection and printing problems in Windows
Unplug and restart your printer.
Check cables or wireless connection. 
Uninstall and reinstall your printer
Install the latest driver for your printer.
Clear and reset the print spooler. 
Change a printer's status to "online"
Unplug and restart your printer.

 

Regards,

Diana

Was this reply helpful? Yes No
Recommendations
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.