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‎06-02-2024 05:23 AM

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer
Operating System: macOS 12.0 Monterey

how to renew hp printer encryption credentials on my mac

 

Category:
1 REPLY 1

‎06-03-2024 12:25 PM

HP Recommended

Hi @Pprairiefire,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to renew the HP printer encryption credentials for your HP OfficeJet Pro 8035e on a Mac running macOS 12.0 Monterey, you can follow these steps:

 

Update Printer Software:  Software and Drivers for HP OfficeJet Pro 8035e All-in-One Printer

  • Ensure that you have the latest version of the HP Smart app installed. You can download it from the HP website or the Mac App Store.

Open HP Smart App:

  • Launch the HP Smart app on your Mac.

Add Your Printer:

  • If your printer is not already added, click the "+" icon to add your HP OfficeJet Pro 8035e. Follow the on-screen instructions to connect your printer to the app.

Access Printer Settings:

  • Once the printer is added, click on your printer in the HP Smart app to access the printer settings.

Open Advanced Settings:

  • Look for an option like "Advanced Settings" or "Printer Settings" in the app. This might also be labeled as "Printer Home Page (EWS)".
  • Click on this option, which will open the Embedded Web Server (EWS) of the printer in your web browser.

Log In to EWS:

  • You may be prompted to log in. The default username and password are usually "admin" for both, but if you've changed these credentials, use the updated ones.

Navigate to Security Settings:

  • In the EWS, navigate to the "Settings" or "Security" tab.

Renew Encryption Credentials:

  • Look for an option related to encryption credentials, such as "Encryption Settings", "Certificates", or "Security".
  • Follow the instructions provided to renew or update the encryption credentials. This may involve generating a new certificate or updating existing security settings.

Save and Apply Changes:

  • After renewing the credentials, make sure to save and apply the changes.

Restart Printer:

  • Restart your printer to ensure the new settings take effect.

Refer to this document: HP OfficeJet Pro 8035e All-in-One Printer  User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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