Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-03-2019 10:59 AM

HP Recommended
Product: hp officejet pro 9015
Operating System: macOS 10.14 Mojave

Hi,

My new printer is defaulting to duplex printing. I cannot figure out how to revert to single-sided printing. There is no option in the print menu to select for one-sided printing as there used to be. I ended up printing a long document page by page in order to get 1-sided printing. I feel like this should be easy and I cannot figure out how to do it. Please help!

2 people had the same question
1 REPLY 1

‎07-05-2019 04:13 PM - last edited on ‎10-07-2022 12:23 PM by Retired

HP Recommended

@midiweka, Welcome to HP Support Community!

 

Is it an issue with all applications or just one application?

 

Update the printer firmware

HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer. Refer to this link for help.

 

Refer to this document HP print settings guide (Windows, Mac) to change the print settings 

Refer to this document HP Printers - How to Print on Both Sides of the Paper (Duplex) (Mac) to know more about duplex printing.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.