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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
midiweka
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how to turn off duplex printing

HP Recommended
hp officejet pro 9015
macOS 10.14 Mojave

Hi,

My new printer is defaulting to duplex printing. I cannot figure out how to revert to single-sided printing. There is no option in the print menu to select for one-sided printing as there used to be. I ended up printing a long document page by page in order to get 1-sided printing. I feel like this should be easy and I cannot figure out how to do it. Please help!

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@midiweka, Welcome to HP Support Community!

 

Is it an issue with all applications or just one application?

 

Update the printer firmware

HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer. Refer to this link for help.

 

Refer to this document HP Printers - Print Settings Guide (Mac) to change the print settings 

Refer to this document HP Printers - How to Print on Both Sides of the Paper (Duplex) (Mac) to know more about duplex printing.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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