hp 1020plus blank page problem

[mony5]

last 2 week,,,i given a printing command on the printer 1020 plus, each time the printer given blank pages. please given an alternate option or solution for fix this problem..........thanks......... 

[sandytechy20]

@mony5

Welcome to the HP support community.

I understand that your printer is printing blank pages, I am glad to assist you.

Print a cleaning page using Windows

• Load paper in the input tray.
• Make sure that the product is idle and that the Ready light is on steady.
• Search Windows for devices, and click Devices and Printers in the list of results.
• Right-click the product icon, and click Properties.
• Click the Configure tab.
• In the Cleaning Page section, click Start to begin the cleaning.

If the issue still persists, this could be a driver issue.

Follow these steps to fix the issue:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.