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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp 2050 printer will not print test page

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10-13-2019 08:39 AM
@saggiociclista, Welcome to HP Support Community!
Reset the printer-
- Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Print a Printer Status Report
A Printer Status Report can help identify the cause of a print quality issue.
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Make sure there is plain white paper loaded in the input tray.
-
On the printer control panel, hold down the Power button, and then press the Cancel button
once.
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Release the Power button.
The Printer Status Report prints.
Figure: Example Printer Status Report
Let me know if the report prints.
Also, how are you trying to connect the printer to the computer?
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee