hp 2500ps printer error 61:08.2

[brucefrohlich]

I can make one copy then get error 61:08.2 on second copy and have to restart plotter which take 15min to restart HELP

[Kuroi_Kenshi]

Hi @brucefrohlich,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

The error code 61:08.2 you are experiencing indicates a memory overflow error. Here are several steps to troubleshoot and resolve this issue:

Clear the Print Queue: Ensure that the print queue is clear before starting a new print job. Sometimes, leftover data in the print queue can cause memory overflow.

Check Print File Size: Ensure that the print files you are sending to the printer are not excessively large. Large files can cause the printer’s memory to overflow.

Reduce Print File Complexity: If possible, simplify the print file by reducing the resolution or complexity. This will help in decreasing the amount of memory required for the print job.

Upgrade Printer Memory: If you frequently print large and complex files, consider upgrading the printer’s memory. Check the printer’s manual for compatible memory options.

Restart the Printer: Perform a hard reset on the printer:

• Turn off the printer.
• Disconnect the power cord.
• Wait for about one minute.
• Reconnect the power cord and turn on the printer.

Firmware Update: Kindly refer to this link to update your printer firmware.

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Best regards,