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i forgot pasword wifi for printer hp 2545. in manual guide book, i should push the wifi direct button for several times. and then printer will print the pasword. but the problem, i cant prrint coz the ink didn't work. blank paper. but when i try to print test page, ink worked. what should i do? please help me. thank you very much

1 ACCEPTED SOLUTION

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HP Recommended

Welcome to the HP Community @lennysmith,

 

I understand you having trouble connecting your HP DeskJet 2545 because you have forgotten your wireless password. I will be happy to help.

 

If you have forgotten your wireless password, you can always contact your internet service provider, and they can help you recover or reset your password. The method you were trying before will not give you your wireless network password, but rather a Wi-Fi Protected Setup (WPS) pin. This WPS pin can be used to connect your printer if you follow the steps below. I found this information in the user manual.

 

Wi-Fi Protected Setup (WPS – requires WPS router)
These instructions are for customers who have already set up and installed the printer software. For the first time installation refer to the setup instructions that came with the printer.
To connect the HP Deskjet 2540 series to a wireless network using WPS, you will need the following:
● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
    *NOTE: The HP Deskjet 2540 series only supports connections using 2.4GHz.
● A desktop computer or laptop is with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Deskjet 2540 series on.
    *NOTE: If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your router has a push button, follow the Wireless Settings Menu method.
Push Button Configuration (PBC) method
1. Press and hold the Wireless button on the printer for more than 3 seconds to start WPS push mode. The Wireless status light starts blinking.
2. Press the WPS button on your router.
    *NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.
PIN method
1. Press the Wireless button and Start Copy Black button at the same time to print the network configuration page, and then locate a WPS PIN.
The WPS PIN is printed at the top of the printed information page.
2. Press and hold the Wireless button from the printer control panel for more than 3 seconds. The Wireless status light starts blinking.
3. Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN.
    *NOTE: For more information about using the configuration utility, see the documentation provided with the router or wireless access point.
Wait for about 2 minutes. If the printer connects successfully, the wireless light stops blinking but
remains lit.

 

Please try out these steps and get back to me with the results. If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

1 REPLY 1
HP Recommended

Welcome to the HP Community @lennysmith,

 

I understand you having trouble connecting your HP DeskJet 2545 because you have forgotten your wireless password. I will be happy to help.

 

If you have forgotten your wireless password, you can always contact your internet service provider, and they can help you recover or reset your password. The method you were trying before will not give you your wireless network password, but rather a Wi-Fi Protected Setup (WPS) pin. This WPS pin can be used to connect your printer if you follow the steps below. I found this information in the user manual.

 

Wi-Fi Protected Setup (WPS – requires WPS router)
These instructions are for customers who have already set up and installed the printer software. For the first time installation refer to the setup instructions that came with the printer.
To connect the HP Deskjet 2540 series to a wireless network using WPS, you will need the following:
● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
    *NOTE: The HP Deskjet 2540 series only supports connections using 2.4GHz.
● A desktop computer or laptop is with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Deskjet 2540 series on.
    *NOTE: If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your router has a push button, follow the Wireless Settings Menu method.
Push Button Configuration (PBC) method
1. Press and hold the Wireless button on the printer for more than 3 seconds to start WPS push mode. The Wireless status light starts blinking.
2. Press the WPS button on your router.
    *NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.
PIN method
1. Press the Wireless button and Start Copy Black button at the same time to print the network configuration page, and then locate a WPS PIN.
The WPS PIN is printed at the top of the printed information page.
2. Press and hold the Wireless button from the printer control panel for more than 3 seconds. The Wireless status light starts blinking.
3. Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN.
    *NOTE: For more information about using the configuration utility, see the documentation provided with the router or wireless access point.
Wait for about 2 minutes. If the printer connects successfully, the wireless light stops blinking but
remains lit.

 

Please try out these steps and get back to me with the results. If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.